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Frequently Asked Questions
General Questions
HOW LONG CAN THE PRODUCT BE USED AFTER OPENING?
Once opened for use, the product can be used for up to 12 months. After 12 months, it should not be used. The same rule applies to all products.
I HAVE SENSITIVE SKIN PRONE TO ALLERGIES. CAN I STILL USE SKINCARE PRODUCTS?
Our products have been dermatologically tested. If you have a sensitive or allergy-prone skin, we recommend consulting your dermatologist before use.
ARE YOUR PRODUCTS SUITABLE FOR SENSITIVE SKIN?
Our products have been dermatologically tested and contain no ingredients that violate Cosmetic Regulations. The effects may vary from person to person. If you believe you have sensitive skin, we recommend performing a patch test before use.
HOW SHOULD I STORE THE PRODUCTS?
Products should not be exposed to direct sunlight, extreme heat, or extreme cold. Unless otherwise stated, they should be stored at room temperature.
ARE YOUR PRODUCTS VEGAN?
All of our products are 100% vegan and PETA-approved.
DO YOU TEST YOUR PRODUCTS ON ANIMALS?
None of our products are tested on animals, and all of them are certified by PETA.
DO YOUR PRODUCT FORMULATIONS CONTAIN HARMFUL CHEMICALS?
Our products are formulated in accordance with the Ministry of Health’s Cosmetic Regulation. None of our products contain any ingredients that are contrary to the Cosmetic Regulation.
HOW LONG DOES IT TAKE TO SEE THE EFFECTS OF THE PRODUCTS?
Our products start to show their effects within 6 to 8 weeks when used regularly.
ARE YOUR PRODUCTS DERMOCOSMETIC PRODUCTS?
All our products are dermocosmetic and are manufactured in compliance with the Cosmetic Regulation.
DO YOUR PRODUCTS HAVE APPROVAL FROM THE MINISTRY OF HEALTH?
All our products are approved by the Ministry of Health and registered in the ÜTS system. You can log in to the ÜTS system and check the product using the barcode number on the package. To perform a check, click here.